FAQs
What income, credit, and screening qualifications are needed to apply?
Applicants are screened for creditworthiness, criminal background, rental history, and verifiable income. Standard income multipliers apply exclusively to the resident's share of the rent, ensuring an equitable qualification process.
How long does the application approval process typically take?
The application approval process typically takes one to four business days once all required information is submitted. This prompt turnaround helps you plan your move-in smoothly.
What are your available lease terms and lengths?
We offer flexible lease agreements ranging from 7 to 15 months. This variety allows you to select a timeline that best fits your lifestyle needs.
What is the penalty for breaking a lease, or do you allow lease transfers?
Early lease termination requires proper notice and a fee equal to 2 months rent. Lease transfers are also permitted, subject to current availability and management approval.
Are pets allowed, and what are the restrictions/fees?
Our community welcomes up to two pets per residence, featuring an on-site Bark Park and pet wash station. All companions must be spayed or neutered prior to move-in as well as have updated vaccination records. A $300 pet fee and $20 monthly pet rent apply. Certain breed restrictions also apply.
Is renter's insurance required?
All residents are automatically enrolled in liability coverage as part of their lease agreement. This built-in service ensures a baseline of protection for your peace of mind.
Is this a smoke-free community?
All of our units are completely smoke-free environment. This policy promotes a clean and comfortable atmosphere for all residents. Any smoking must be performed at least 50 feet away from all buildings.
How do I submit maintenance requests?
An on-site maintenance team is available to quickly address service requests. This dedicated staff ensures your home remains in excellent working condition and are available 24 hours a day for emergencies.
How do I pay rent? Can I pay online?
Rent can be paid online using an e-check or credit card, as well as with cash via MoneyGram. These practical payment methods offer flexibility and easy account management. For in person payments, we also accept certified funds such as money orders or cashier's checks.
What utilities are included in the rent?
Regular pest control services, cable, and internet are conveniently included in your monthly billing cycle. Having one place to pay all of your utilities simplifies your monthly billing.
Is laundry included in the apartment?
Every residence includes dedicated washer and dryer hookups for your personal appliances.
What appliances and finishes are included in the kitchen?
Kitchens are outfitted with stainless steel appliances and solid granite or quartz countertops. These attractive finishes provide a durable and functional space for meal preparation.
What type of flooring do the apartments have?
Residences feature durable vinyl flooring throughout the main living areas. Some homes feature a combination of vinyl and carpet, while others are only vinyl flooring. These practical design choices are both stylish and easy to maintain.
Does the apartment have extra storage space?
Large walk-in closets are included to provide generous storage options. Our 2 and 3 bedrooms include an additional bonus room which is perfect for an office, playroom, storage, or pet room. This expansive space helps keep your living areas organized and uncluttered.
What other community amenities are available?
Residents enjoy access to a saltwater pool with a sundeck, a 24-hour fitness center, a pickleball court, and 24-hour infrared sauna. Additional conveniences include poolside grills, a business center, a bark park, pet spa, and dedicated tanning beds.
Does the community host resident social events?
We frequently host sponsored activities and social events. These gatherings provide excellent opportunities to connect with neighbors and enjoy an engaging atmosphere.
What is the parking situation?
Surface parking is widely available for all residents. Detached garages are available for rent. This accessible setup ensures you always have a convenient place to park.
Where do guests park, and do they need a permit or pay a fee?
Designated visitor parking areas are available throughout the property. This ensures your guests have a hassle-free experience when visiting.
How do I get my packages (is there a locker system)?
A secure 24-hour package locker system is available on-site. This automated feature allows you to retrieve deliveries easily and safely at any time.
What are the closest options for grocery and dining?
Downtown Lakeland, Sandpiper Plaza and Plantation Square shopping centers are a short commute away. Quick 5-minute access to I-4 places daily errands and dining options conveniently within reach.
What schools and school districts are in the area?
Our community is located within the Polk attendance zone. Nearby educational facilities include Wendell Watson Elementary School, Lake Gibson Middle School, and Tenoroc High School.